Why should you use escalations and exceptions for user input tasks?

Using escalations and exceptions for user input tasks is crucial to ensure that processes do not remain open indefinitely. User input tasks often rely on the timely action of users to move forward in a workflow. If there are delays or if a user fails to respond, it can cause bottlenecks and hinder the overall efficiency of the process.

Implementing escalations allows the process to trigger certain actions if a task is not completed within a specified timeframe. This could involve notifying supervisors, reassigning tasks, or taking other corrective measures to prevent stalling. Exceptions can be used to manage unforeseen events that may arise during user input tasks.

By setting up these mechanisms, developers can ensure that the process adheres to schedule expectations, thus improving workflow management and accountability among users. This ultimately results in more efficient and streamlined processes that contribute to better operational performance.