Which of the following should be avoided in process design for efficiency?

Long-living tasks in process design should be avoided for efficiency because they can create bottlenecks and delays in the overall workflow. When tasks take an extended amount of time to complete, they can hold up subsequent processes, lead to inefficiencies in resource utilization, and hinder the overall responsiveness of the system. Efficient processes are typically characterized by shorter task durations, which allow for more agile adjustments and quicker completions. Moreover, long-living tasks can be detrimental to resource management and may negatively impact user experience since participants may be left waiting for extended periods.

In contrast, practices like shorter processes, a modular structure, and frequent reviews contribute positively to process efficiency. Shorter processes help to minimize cycle time and make the most of the available resources. A modular structure allows for flexibility and scalability in design, facilitating easier updates and maintenance without disrupting the entire process. Frequent reviews ensure that the process remains aligned with current goals and can adapt to changes effectively, ultimately leading to improved efficiency and effectiveness over time.